King Quilter II Long Arm Quilting Machine

Slight miscommunication in providing realistic expectations. Item was bought as an 'in stick ready to ship'. Subsequent communication all initiated by myself could have been avoided by an initial email advising delays mostly due to covid-19 impacts on factories, shipping and back order (as advised on 2nd contact). I was fully aware of impacts and chased heavily as I felt from a… read more customer service perspective this should have been pointed out from the beginning of the transaction as opposed to 4 weeks after inital order of an 'in stock' item.
Still gave 4* as the item itself is very good value and the staff did try to help and provide answers even if they were pretty vague at times.

VERY Happy with My KING!

I am so happy with my King Quilter Elite II!!! It is a well built machine with every option I will ever want! Runs smooth...perfect from the start! The lights in the King are AMAZING too! Never thought I would get a brand new machine -- THIS NICE for the money I spent! It is a GREAT BUY!

Well worth the money

I usually don't write reviews on products i buy, but I am making an exception here. I purchased the King Quilter Elite II and Quilting Frame a few months ago and I was really surprised at the quality of both. True, the frame came in 4 boxes and it was a LOT of parts, but the instructions were pretty good, including pictures. Still, it took me all day to put the frame together… read more with a lot of comparing the pictures with the parts I was working on. (Would have been done sooner, but refused my husbands help. Was afraid he might scratch my new toy!) Thankfully, the King Quilter machine was only in a couple of boxes and easy to put together. Once it was set up and I read the book, I put a piece of material in the frame with some batting and another solid color to use for the top, then started quilting. It was such a great experience, can't even begin to tell you how happy I was. My old frame was a wooden Grace frame and I had a 13" Bailey's Home Quilter on it. To say it was tempermental is being generous. I used to get anxious at the start of each session with it. By comparison, the King Quilter Elite II is a dream come true. No problems whatsoever from the very start. Now I can't wait to finish each top so I can quilt it. It has great stitch regulation so I was able to try quilting with rulers and I really enjoy it. Thanks for a great machine and frame!

Have had a great experience with both SMP and the KQII Elite

I bought my machine 10 months ago and have high praise for the tech support at SMP. My machine has reached 2 million stitches and it's been a wonderful machine. The tension is perfect and the stitches are beautiful. I really like the adjustable front handles for doing freehand work but I mainly use the rear handles with pantographs. The laser light works great for those.
I… read more had to ship my machine back twice for issues that came up. SMP fixed the machine fast and shipped it right back. I'm very happy with the tech support. I recommend buying this machine, I know you'll be happy with it.

Happy King Quilter II Elite customer

I am very happy with my purchase. Everything fit together perfectly and the machine is so nice. Wish I had bought it sooner. Thanks for a wonderful experience!

Nice package

The machine itself is nice and works perfectly. The frame is also nice, but ours came with the rails already assembled and the screw heads were stripped on some. We were also missing some misc screws to assemble the thread holder.

Nice longarm

Haven't had much time to use it but so far it's great

Awesome value and performance

Both the machine and table exceeded my expectations. The table is absolutely rock solid. The machine came out of the box in near perfect adjustment. The bonus items were exactly what I needed. This is really a great machine for the price.

King Quilter Longarm, a great machine.

The King Quilter frame is strong and well designed. With two center supports on the 10 foot frame the platform is rock solid. The King Quilter longarm is a smooth and reliable machine. No other company offer so many extras; a complete package. The shipping was excellent from sewingmachine plus and Fedex. Nothing was damaged or missing. Sewingmachine Plus made every effort… read more to keep me informed through covid and wildfires about the purchase. The online and customer service representatives were knowledgable and very friendly.....a great buying experience! I will recommend Serwingmachine Plus to all my quilting friends.

Service Department Excellent Support

I have an older version of King Quilter (Tin Lizzie style) that was not working properly in stitch regulated mode. Scott from service called and was able to assist me over the telephone to resolve my problem. I readjusted the motor pulley and belt and everything is working like new again. The tech support and customer service has been the best.

Happy with this machine...

While I am happy with this, I am very disappointed that there aren’t more videos to help those of us who are new to longarming with our King Quilter. There is a lady who makes Youtubes with her King Quilter-she teaches all about it-setting up and loading. Thank you, Ma'am; otherwise I would be having a lot of trouble! Shame on King Quilter for not offering more help...

A real upgrade for me!

I purchased the King Quilter II Elite in late December as an upgrade from an older machine I had been using since starting longarm quilting 5 years ago. This machine is amazing! Love all the features and super simple to operate compared to my old machine. The frame is quite functional and easy to use.

Merry Christmas!!

Best gift ever! Went together pretty easily and my first stitching looks dreamy! I can hardly wait to load a larger quilt. The accessories are great and I love it!! Runs super smooth. I need more quilts!

Longarm quilting

I was disappointed that the rear handle bars and the the laser light did not come the machine

SO LOVING MY KING!

I bought the King Quilter II Elite in November of 2018. I can't say enough about this machine. Dependable, and always working amazingly. I have not had any problems with my machine since the purchase. I have already quilted over 30 quilts on it. The Stitch regulation is awesome, the features are great, Customer service is awesome, it uses Handi Quilter feet, and It has… read more become a great addition to my sewing studio. My old machine was a Mega Quilter with a 9 inch throat. I just finally quilted a Quilt for a customer that was 112X112. It went great. I love love love my King Quilter!

Best Choice, So happy!

I called to purchase another brand and was recommended this New King Quilter. I am so glad I listened because this is the easiest and smoothest machine to use. I have used several others and I feel the quality is back to back against the more expensive brands. This machine proves you don't have to pay way more to get a good quality machine. It's solid metal and built to last. The… read more frame is very durable and easy to use. My machine sewed the prettiest stitches straight from the box! No adjustment was needed at all which surprised me. The bobbin winder is made from metal and very durable also. I am extremely happy with my purchase.Thank you Nick (Nicolas) for recommending this machine. The people at sewing machines plus is so helpful and have been very professional and patient with any questions I have. You can't go wrong with this machine and purchasing from this company. I highly recommend them and will purchase from them from now on. Best prices around!

Love my King Quilter ll!

I got my new baby at Road to California but didn’t pay for set up. They were great helping me to get my 12 ft frame set up right! Corey did whatever it took to help me! Even when my mother in law put the bobbin in sideways and got it stuck in it! I love quilting with my King Quilter! I have even quilted some quilts for my friends so I don’t have to wait to get one pieces before… read more I can quilt again!!

Best Buy For This First Time Long Arm Quilter

Setup: 4 *s
Use: 5 *s
Functions: 5 *s
Support: 5 *s

Love my King

I absolutely love my King Quilter II Elite! And 12 foot professional steel frame! I’ve already quilted over 15 quilts on it already! Customer Service has been amazing too! My choice because of price. Loved because of quality and performance! Happy in Western N Y!

We love this machine!!!!

I received my new King Quilter II Elite on Tuesday. We put it together along with setting up QBOT robotics in 2 days. Runs beautifully.

My wife loves it!!!

My wife loves her new King Quilter ll Elite she is telling her close quilting friends to make quilts so she can use it more!

Love this Machine!

This is the best long arm machine I have ever tried. I "test drove" many models before making my decision, and this was the best decision I ever made! I runs so smoothly - it makes quilting a breeze. And I received excellent customer service and attention from Sewing Machines Plus - won't shop anywhere else again. Great Company!

My first long arm machine and I love it. Great Support Staff!

The ease of use is amazing. i was always intimidated and unsure but within 10 minutes i had started quilting my first quilt.

Amazing product!

This machine has so many features! It's exactly what I've been wanting! The shipping was fast and I can't say enough about the great service. Love this company!

Wonderful Product!

This is a fantastic product. Works beautifully. Also love dealing with Sewing Machines Plus. Quality products from a quality company. You don't need to go anywhere else.

Fantastic Product and Service!

Love the product! Exactly what I was looking for. From the beginning of the transaction to the amazingly fast shipping my experience with SMP has been wonderful!

Good machine, lots of features, great price.

I've been looking at longarms for a while now. Stitches are nice, moves well on the frame, easy to use, and the King Quilter II Elite comes with adjustable front handlebars, rear handlebars, and a laser light.

I love my King Quilter 2

This was a Christmas gift from my husband. I was so excited to get it. So far it has exceeded my expectations. Shipping was so fast and the machine works wonderfully. The frame took some time to put together and get it set but the end results were well worth it. This is my first robotic quilting machine and I'm so impressed by how easy it has been to learn to use it. My on-line… read more salesperson Nicole, was so knowledgeable about Long arms and really helped me make a great decision. One Happy Quilter!

I am not blessed by having this machine

I am not blessed by having this machine but everything I have read and researched about it it is high quality and amazing I would do anything to have this machine to serve me a small business for a small income I'm on disability and this machine is amazing everyone has it all my friends they just love it

Did not receive everything I paid fir

I did not receive the laser light kit that I paid for. I received my order on Friday 2/7 and I called Jennifer on 2/10 to report the missing laser light kit. She said she would get it shipped ASAP, but as of today I have not received it or any confirmation that it has shipped

Easy ordering process, Quick shipping.

Machine quilts beautifully. There is a learning curve. I feel I should have earned a degree when I finished setting up the table. Enjoying my "long awaited" long arm machine. Would order again from SMP.

Worst purchase ever!

Had problems from the start with thread breaking. After 6 months and sending machine back for repair and replacement parts, it was shipped back in worse condition. Demanded a new machine or refund.

Worst purchase ever

I have had trouble in my machine ever since I bought it when I call I cannot ever get hold of nobody.. I sent it back it came back it work for a day . I had to hire someone else to come and fix it he said he was surprised it was working at all. It's not the machine it's the frame it's always something.