DIME Monster Snap Hoop 10.5 in. x 16 in. Brother LM11 SH00A11M

Best Customer Service!

SMP he’s the very best customer service, called for an update on when my order would ship, that had the rep contact me direct with tracking information and within a week it was received. Love the Monster Hoop, they are all I use in my machines. Thank you SMP!

desperately trying to contact Sewing Machines Plus to return this item as it was so very late in arriving I had already purchased elsewhere. Canceled order but it came anyway. Have sent many emails to them for return authorization but no response. PLEASE HELP!

Excellent product. Customer service from Sewing Machine Plus -- Nonexistent

This is an excellent product. I would have to say, however, that I asked a question following delivery as the earlier versions of a similar product had insufficient magnets. The packaging was different and I wanted to confirm it was the newer version. I never received a response to either my phone call or email. Luckily it was the correct product. I would be reluctant to purchase… read more again from Sewing Machines Plus. However, the product is excellent

Quilting will commence!

Love these hoops! Amazingly easy to work with and machine quilting is soooo easy with these

Missing content in box!

Received my monster hoop and love the hoop but, did not receive any instructions or measure tapes that go with it.